Privacy policy
GENERAL INFORMATION
This document contains information we are obliged to provide when collecting your personal data via the website https://altercore.pl/ or in another form when you make purchases from us.
We make every effort to ensure that your personal data is:
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processed lawfully (in particular in accordance with the GDPR), fairly, and in a transparent manner (“lawfulness, fairness and transparency”);
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collected for specified, explicit, and legitimate purposes and not further processed in a manner incompatible with those purposes (“purpose limitation”);
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adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed (“data minimization”);
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accurate and, where necessary, kept up to date (“accuracy”);
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kept in a form that permits identification of you for no longer than is necessary for the purposes for which the data is processed (“storage limitation”);
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processed in a manner that ensures appropriate security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures (“integrity and confidentiality”).
DEFINITIONS
AZC, We – AZC sp. z o.o., with its registered office in Gdańsk, ul. Nowiec 70, registered in the Register of Entrepreneurs of the National Court Register maintained by the District Court Gdańsk – Północ in Gdańsk, 7th Commercial Division, KRS no. 0000510656, NIP: 9571073793, with share capital of PLN 5,000.
Account – a user account created in accordance with the Terms and Conditions.
Terms and Conditions – terms of the online store Altercore.pl available at https://zibru.com/pl/content/Regulamin-3.
GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation).
You – a person using services provided by Altercore.pl, purchasing goods via Altercore.pl, or receiving commercial information from us, including newsletters.
III. WHO IS THE DATA CONTROLLER OF YOUR DATA COLLECTED VIA ZIBRU.COM AND HOW CAN YOU CONTACT THEM?
The controller of your personal data is AZC.
If you need to contact us regarding your personal data, please use one of the following methods:
a) via email: info@altercore.pl
b) by phone: +48 885 292 999
c) by mail:
Altercore.pl
ul. Kościuszki 7/9
80-451 Gdańsk
WHAT HAPPENS TO YOUR PERSONAL DATA FROM COLLECTION TO DELETION?
WHEN YOU SEND US AN INQUIRY
What data do we collect? Your email address is sufficient to respond to your inquiry. If you provide additional data necessary or helpful for handling your inquiry (e.g., your name, contact details), we will also process that data.
Purpose: To provide the commercial information you requested.
Legal basis: Processing is necessary to take steps at your request prior to entering into a contract.
Retention period: Your data will be processed until you are no longer interested in our offer, after we respond to your inquiry.
Who has access? Apart from our employees, only our email service provider, limited to hosting purposes.
WHEN YOU SUBSCRIBE TO THE NEWSLETTER
What data do we collect? Just your email address, which can be entered:
a) in the pop-up window on the Altercore.pl website
b) when creating an Account
c) when placing an order (as a guest or via Account)
Purpose: To send you commercial information about Altercore.pl’s current product offer, promotional offers, and discount codes.
Legal basis: Your explicit consent via checkbox before submitting your data.
Retention period: Until you withdraw your consent. Withdrawal does not affect the lawfulness of processing before its withdrawal.
Who has access? Your email is shared only with MailerLite, our newsletter provider.
WHEN YOU MAKE A PURCHASE
What data do we collect?
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Required: name, surname, email, phone number, shipping address
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Optional: tax ID (NIP), billing address (if different)
Purpose: To conclude and perform the sales contract with you, including confirming your order and shipping goods. Without this data, the contract cannot be concluded or executed.
Legal basis:
a) Performance of the sales contract, including warranty or complaints
b) Legal obligations related to accounting
Retention period:
a) Throughout the contract period and warranty/guarantee period, or longer if legal disputes arise
b) For tax purposes – generally 5 years from the end of the year in which the purchase was made
Who has access? Only entities we cooperate with (e.g., suppliers, accounting, hosting, email services), all under data processing agreements.
WHEN YOU CREATE AN ACCOUNT
What data do we collect? Same as with purchases, plus you may provide gender, card number, and have access to order history.
Purpose: To provide electronic services. An Account speeds up future orders and stores order history.
Legal basis: Necessary for the performance of a contract for electronic services.
Retention period: As long as the Account exists. You may delete your Account and its data at any time.
Who has access? Only partners (hosting, email) under proper agreements.
WHAT ARE YOUR RIGHTS REGARDING YOUR PERSONAL DATA UNDER GDPR?
You have the following rights:
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Right of access – Obtain confirmation if we process your data, and if so, access to it and further details
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Right to rectification – Request correction or completion of your data
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Right to erasure (“right to be forgotten”) – Request deletion if:
a) data is no longer needed
b) consent is withdrawn and no other legal basis exists
c) data was unlawfully processed -
Right to restrict processing – In specific cases, such as:
a) accuracy is contested
b) processing is unlawful, but you oppose deletion
c) data is needed for legal claims
d) you objected to processing -
Right to object – Based on your situation, you may object to processing based on legitimate interests; we must stop unless we prove overriding grounds
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Right to data portability – Receive your data in a structured format and transmit to another controller when processing is based on consent or contract and carried out by automated means
WHERE TO FILE A COMPLAINT IF YOU BELIEVE YOUR DATA IS MISUSED?
You can file a complaint with the supervisory authority: the President of the Office of Competition and Consumer Protection.
VII. COOKIE INFORMATION
Zibru.com uses performance cookies (to collect usage data for improving the site) and functional cookies (to remember your preferences, like language or cart items).
These include:
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Google Analytics cookies – Statistics. Privacy info: Google Analytics Privacy
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Session cookies – Expire after session ends
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Facebook cookies – Buttons like Recommend/Share, subject to Facebook Cookie Policy
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Instagram cookies – Used when embedding content. Instagram Privacy
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Pinterest cookies – “Share” button, subject to Pinterest Privacy Policy
External services may also use cookies for login and personalized ads.
VIII. WHEN CAN THIS PRIVACY POLICY CHANGE?
We reserve the right to update this Privacy Policy at any time, especially in case of legal or regulatory changes. We will inform you via email and on Altercore.pl.
